Terms and conditions
Updated 28 Jun 2017
Your access and use of http://www.socctrader.com (the “Website”) is subject to and is governed by the applicable laws and the provisions of these Terms and Conditions, including any policies and other terms and conditions to which this document refers to, and which are published on the Website, as amended from time to time (the “Terms”). We operate the Website. Please carefully read these Terms. By accessing the Website you agree to be bound by the version of the Terms published on the Website at the respective time of your access. If you do not agree to be bound by these Terms do not use or access the Website.
The Terms apply to the online Socctrader game (the “Game”) and the other services (the “Services”) available at the Website. The Website can be accessed primarily through a personal computer connected to the Internet by telephone, ISDN, broadband, cable or equivalent connection. In addition, it is possible to use various other Internet-capable devices, whereby the scope of operation and/or display characteristics may be limited.
Unless specified otherwise, the Terms expressly exclude matters that might arise with regard to the establishment of Internet access, connection to other websites and online games, and third-party software such as browsers or access software.
“We”, “us”, “our” and “SoccTrader” refers to SoccTrader OOD, a limited liability company, incorporated and existing under the laws of Bulgaria, having its seat in Sofia and its address of management at: Sofia 1000, Sredets Region, 145 G. S. Rakovski St., entrance G, floor 1, apartment 6, registered with the Bulgarian Commercial Register at the Registry Agency under UIC 204332710.
“You” and “your” refers to any user of this Website.
2. Accessing the Website
2.1 Your access to our Website is granted in accordance with these Terms.
2.2 Usage of the Website and participation in the Game is only for entertainment purposes.
2.3 We reserve the right to:
• Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable for any modification to or withdrawal of the Website; and/or
• Block access to the Website or any part of it to all or specific users if we suspect breach of these Terms, fraudulent activity or other illegal activity, and/or breach of these Terms of any other contract between us; and/or
• Restrict the access to the Website to certain territories; and/or
• Cease support of the Website and the Game at any time without prior notice or justification.
2.4 Access to the Website is only for individuals who have reached the age of 18 or who have reached the age of 14 and have the express consent of their parents or legal guardians at the time of registration. You must not access the Website if you do not meet, or stop meeting, any of these conditions.
2.5 By registering for the Website, you guarantee that (i) you are of legal age or (ii) you have obtained the express consent of your legal guardian.
2.6 Participation in the Game is limited to individuals who previously created a customer account (hereinafter referred to as an “Account”) at the time of registration. Registration, i.e. an application to open an Account, can be accomplished by: a) filling out an online form available on the Website and providing the information requested therein; or b) registration via Facebook, as specified in our Privacy Notice. The registration process is completed by your express confirmation provided through the link sent to the e-mail address associated with your Account. Following your confirmation you will be granted full access to the Game and the Services by entering your e-mail address and password, chosen or provided at the time of registration (log in).
2.7 The Game and the Services can only be accessed by means of a standard web browser or special tools which have been provided or expressly approved by us (non-authorized scripts are forbidden). The use of programs which cause excessive server load are strictly forbidden. The application of software to systematically or automatically control the Website, the Game or individual game functions such as bots, macros, etc. or to reproduce or evaluate game components or other Website content is prohibited.
2.8 The Game and the Services are continuously being updated, adapted, enhanced and modified. For this reason, you are only granted the right to use their current version.
2.9 Some features of the Game are only available to paying customers (see Sec. 9 below).
2.10 You may cancel your registration (deactivate your Account) at any time by contacting email@example.com In this case your personal data will be processed as specified in our Privacy Notice.
2.11 You must treat your login details for your Account as confidential. You must not disclose them to any third party.
2.12 If for any reason we believe you have not complied with our Terms, we will notify you to correct such non-compliance. We have the right to restrict your access to the Website by disabling your user ID, password and / or other security information, or otherwise limit or terminate your access, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms. If you know or suspect that anyone other than you knows your user ID, password and / or other security information, you must promptly notify us at firstname.lastname@example.org
3. Offer and Conclusion of Contract
3.1 By filling in the registration form for the Account or by registering via Facebook, you invite us to send you an offer for entry into a contract (hereinafter referred to as "User Application") to use the Game and Services. For this purpose, all fields of the registration form marked as being "required" must be completely and correctly filled in.
3.2 After we review the information provided with the registration form and we approve your usage of the Game and Services, we will send you an e-mail containing details on your registration and a confirmation link. This e-mail constitutes our offer for entry into a contract. By clicking the confirmation link in our e-mail you confirm that your information provided with the registration form is true and that you accept our offer and these Terms.
3.3 The contract between SoccTrader and you is considered valid only after you click the confirmation link.
4. Right of Withdrawal
4.1 In principle, under the applicable legislation, you have the right of withdrawal from certain transactions and such right is principally provided by law on software sales. However, it can be and typically is excluded for boxed software that has been opened and for digitally provided content once it has been made available to the end user. This is what happens when you make a transaction on the Website. The right of withdrawal ends the moment the in-game resources and Services are provided to your Account.
4.2 You have the right to withdraw from any purchase of in-game resources or Services within 14 days without giving any reason. The withdrawal period will end when the content is added to your Account and is thereby made available to you.
4.3 While the right of withdrawal has very little practical meaning for digital content, we hereby inform you of your right of withdrawal that could be nonetheless applicable in some very specific cases where the in-game resources and Services have not been provided immediately to your Account, as follows:
4.3.1 To exercise the right of withdrawal, you must inform us of your decision to withdraw from the transaction by an unequivocal statement. The easiest way to do so is by contacting us at email@example.com If you do so, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
4.3.2 If you withdraw from a transaction, we shall reimburse to you all respective payments received from you, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this transaction. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
4.3.3 Please address your withdrawal to:
145 G. S. Rakovski St., entrance G, floor 1,
1000 Sofia, Bulgaria
5. Multiple Accounts
5.1 You may use only one Account with our Website. You may not use Accounts of another registered user or grant third parties the option to use your Account. You may not maliciously create additional Accounts in order to abuse the functionality of our Website. In case you cannot log in to your Account, please contact us immediately, instead of creating or attempting to create a second Account. If we establish that you have more than one Account with our Website, we have the right at our sole discretion to terminate any or all of your existing Accounts without notice.
6.1 We guarantee that the Website and its features will be available 90% (ninety percent) of the time on a yearly average. Excluded from this percentage are time periods in which the Website, the Game and/or Services are not available on the Internet due to technical or other problems which are outside our control, as well as periods in which routine maintenance work is carried out. We can restrict access to the Website and its features if required for network security and preservation of network integrity, especially with regard to the prevention of severe breakdowns or interruptions of the network, software or stored data.
7. Access to these Terms, Changes and Further Notifications, Contact with Users
7.1 You accept these Terms as binding by submitting your User Application. These Terms apply for each login to the Website. The Terms can be printed out or saved onto digital media before submitting the User Application.
7.2 We reserve the right to change or amend these Terms with regard to future arrangements at any given time, provided this is deemed necessary and if you are not put at a disadvantage in a breach of good faith.
7.3 You will be notified in an appropriate manner in writing of the changes made to the Terms, within 7 days following the amendment. As a general rule, such announcements are usually published on the Website and/or by e-mail. Changes to the Terms will always be provided to you with a highlighted announcement at the next login.
7.4 You can object to the changes made in the Terms within one month after you have received our notification. If you do not object to the changes made in the Terms after receipt of the notification of these changes in writing within one month and submit your objection(s) to us, or you continue to use the Website, the Terms which were changed or amended will be considered legally binding. If you object within the set time limit, both parties are entitled to terminate the contract. Until such termination, the version of the Terms binding to the parties will remain in effect.
7.5 When we inform you about changes to these Terms, we will especially inform you about the possibility of objecting to the changes, termination of the contract, the set time limit and legal ramifications in the case of failing to submit an objection.
7.6 Unless otherwise stipulated in these Terms we will generally communicate with you by e-mail. The communication with your by your e-mail can be used to notify you through newsletters about changes in the Website, the Game, the Services, promotions etc. You will ensure that you can receive all e-mails sent by us to the e-mail address you submitted at the time of registration or subsequently. You are responsible for settings and maintenance of the spam filter and for regularly checking all incoming e-mail sent to this e-mail address. We reserve the right to contact you using whichever form of communication we deem necessary.
8. Instructions and Rules of the Game
8.1 Instructions and rules of the Game will be published on the Website.
8.2 In order to ensure successful interaction between players of the Game, it is imperative that the rules are observed by all players. By using the Website, the Game and/or the Services, you thereby acknowledge the rules and participation requirements as legally binding and an inseparable part to these Terms.
8.3 You will also refrain from undertaking any other activity that could interfere with the normal operation of the Website, the Game and/or the Services or disrupt the successful interaction between players of the Game.
8.4 The Game is not and cannot be treated as a solicitation, demand, or advice to the players to enter into gambling or stock exchange transactions.
9 Online Game
9.1 Basic access
9.1.1 We provide you access to the Game in principle as of the creation of an Account. In this case, you will only be provided with initial in-game resources (such as “tokens” and “cash”). The creation of an Account and the use of the initial in-game resources is free of charge. In-game resources are used for certain purposes subject to the rules of the Game.
9.1.2 The usage of in-game resources, including additional in-game resources, is strictly limited in accordance with the rules of the Game.
9.2 Additional in-game resources
9.2.1 You have the option of crediting your Account with additional in-game resources in return for payment. Your Account will be credited with the respective additional in-game resources as soon as reasonably possible following a successful order. Information pertaining to the prices of the additional in-game resources can be obtained from the Website. Subject to the rules of the Game, you may be able to acquire additional in-game resources without payment.
9.2.2 If you are not of legal age, you explicitly guarantee upon ordering additional in-game resources that the necessary funds to pay for these additional in-game resources have either been given to you for this particular purpose or for you to use at own personal discretion, and that you have your parents’ or legal guardians’ consent for entry into this transaction.
9.2.3 The prices of the additional in-game resources are those listed on our Website at the time of your order, except in case of obvious error. The prices of the in-game resources are in the currency indicated on the Website and include VAT. Additional in-game resources are billed exclusively in the currency indicated on the Website. We are not responsible for any fees applied by the bank issuing your credit or debit card. Invoices are issued only to the person who submitted the order. We reserve the right to change prices or to offer new products, services or methods of payment at any time either on a temporary or permanent basis. Such changes will not affect any past orders.
9.2.4 When choosing a payment method involving a third party payment service provider, you may be bound by the terms and conditions and / or fees of such third party and you make the payment in accordance with the terms and conditions applicable between you and the third party payment service provider. You should carefully review these terms and conditions. We are not responsible if your chosen payment method involving a third party payment service provider is unavailable.
9.2.5 We reserve the right to make changes to the payment methods available on the Website without any notice.
9.2.6 We assume that any payment made within the Website, using any payment method, is carried out by the lawful owner of the payment method account used.
9.2.7 The purchased additional in-game resources are neither redeemable nor refundable. In-game resources are non-exchangeable and non-transferable between players of the Game. We owe you no compensation in case of unused in-game resources.
9.3 Payment Conditions and Due Date of Payment
9.3.1 Payment will be due upon conclusion of the transaction and will be debited from the bank account or charged to the credit card account provided by you, to the extent that you have not opted for another form of payment, for example, payment by PayPal or other third party providers of similar services. The amount to be collected will be displayed as "SoccTrader" on credit card bills or bank account statements.
9.4 Direct Debit Reversals, Cancellation Fees
If we incur costs and/or losses as a result of you default or insufficient bank account funds, and/or if we are charged a cancellation fee due to the cancellation of a direct debit payment, you will bear all cancellation fees generated as a result of these actions. We are entitled to demand payment of the costs incurred from repeated attempts to debit the charges from your account together with the original fees. If payment of fees is made by direct debit or credit card, and a debit reversal occurs, we will charge a service fee of 25€ per direct debit/credit card transaction plus banking fees accrued. You are entitled to prove that no damage occurred or that a substantially lower level of damage was caused due to late payment.
9.5 No Guarantee of Prizes
9.5.1 We do not guarantee prizes to players of the Game. In particular, you do not have the right to claim the payment of prizes, unless such a claim is explicitly outlined or advertised in these Terms or on the Website.
9.5.2 A claim to the payment of a prize also does not exist if we discover that a potential claim to a prize may be the result of technical or legal manipulations and/or the result of any kind of criminal conduct, in general. By using our Website, you thereby agree that we may conduct a thorough investigation at any time pertaining to the legality of the claim for prizes, and while this claim is under investigation may withhold the payment of the prize without your express consent. A claim to a prize will also be forfeited if you have not complied with the rules of the Game.
10. Term and Termination
10.1 A contract subject to these Terms is entered into for an indefinite period of time.
10.2 Each party has the right to terminate the contract at any time with immediate effect without stating reasons. If there is no option for terminating the contract in the Website (option to deactivate your Account), the termination must be submitted in written form, whereas e-mail is considered to be in compliance with the requirement of written form. As a result of contract termination, we shall also deactivate your Account.
11.1 Your primary responsibility is to pay the respective fees, in the event of purchase of additional in-game resources (see Sec. 9.2 above).
11.2 Another principal responsibility is to correctly and completely submit all information requested by us upon entering into the contract or during the course of our contractual relation. Therefore, you declare that all information relating to you or other facts relevant to the contract (especially bank or credit card details) and which you provide on your User Application or during the course of the contract are complete and correct to the best of your knowledge. You are obliged to inform us about any changes to this information without delay. Upon our request, you must confirm the information.
11.3 You are obliged to follow the Game rules. In the case of violation of the rules despite warnings to this effect, we reserve the right to suspend your Account immediately and without warning, and / or to terminate the contract.
11.4 We provide the available Game and Services online for use with a web browser. We neither provide nor install any of the software required by you on your local computer or other device, especially but not limited to the operating system, web browser(s) or plug-ins such as Flash or Java, if applicable. Installation of the required software is solely your responsibility. We also do not provide any support services for such software installations. It is solely your responsibility to maintain your local computer or other device in a state which enables the use of our Game and Services. Therefore, we do not provide any kind of technical support for the installation of locally-required software. We are not liable for damages or loss of data on your computer or other device which may be caused by the installation of software which does not originate from us.
11.5 You are obliged to treat all data provided by us for the purpose of accessing the Game and Services (login, passwords etc.) in a strictly confidential manner. You will inform us without delay if you learn or suspects that an unauthorized third party has gained possession of said access data. We advise you to do this in written form, e.g. via e-mail. In the event that, through your negligence, third parties misuse the access data to gain access to our Website, Game and/or Services, you will be held liable for any and all fees and charges which are generated. We are entitled to evaluate all entry into an account with your data as your entry yourself into the Account. For reasons of security, we advise that passwords should be changed on a regular basis. You are solely responsible for the use of your Account. In the event that we have a justifiable reason to believe that an unauthorized third party is wrongly in possession of access data, we may, at our own discretion, change the account access data without prior notice or suspend the respective Account. We will promptly inform you and will, upon request, communicate the new access data to you without undue delay. You have no right to demand that the original access data be restored.
11.6 You agree to abide by our instructions, our employees, assignees and agents, especially including but not limited to administrators and moderators of forums for the Game.
11.7 You agree that you shall not, under any circumstances, use the Account, login name or password of another user of the Website.
11.8 You may not misuse the Website for illegal or unauthorized purposes.
11.9 You will inform us in case you become aware of an abuse of the Website by other users of the Website or third parties. To ensure that effective measures can be taken, we request that such information be provided in writing (e.g. e-mail).
11.10 You agree to abide by the rules of any forum or other means of communication between players of the Game, as long as such platform is available through the Website. Any such rules published on the Website represent an inseparable part of these Terms.
12. Claims Based on Defects
12.1 We grant you access to the Website, Game and Services in their current version only. You have no right to demand the maintenance or restoring of a particular version or range of functions of the Website, Game and/or Services. You acknowledge and agree that the Website, Game and Services provided by us, as with any other software, can never be completely free of errors. Therefore, the Website, Game and Services can only be considered to be defective if their playability or usability is affected severely and over a sustained period of time.
12.2 You shall document any faults in the Website, Game and Services and/or other deliveries of SoccTrader in writing along with a protocol of the error messages displayed. Before reporting a potential bug, you shall consult the instructions for the Game and/or Service and any other troubleshooting tools provided by us (especially frequently asked question lists and boards for troubleshooting). You shall use your best efforts to support us in any attempts to debug the Game or Service in question.
12.3 You shall notify us in written form of any faults and without delay upon their discovery. Obvious faults in goods – including virtual goods – must be reported to us in writing within two weeks upon receipt of these goods. To comply with this deadline, it is sufficient that the report is sent within the allotted time. To prove that the deadline has been met, it is advised to submit such reports in writing (letter or e-mail) to SoccTrader.
12.4 We are not liable for defects caused by external influences, faulty handling by you, force majeure, changes or manipulations which are not performed by us.
12.5 We do not assume any guarantees or warranties.
13. Limitation of Liability
13.1 Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up-to-date. The information provided on our Website is to be used by the players of the Game only for the purposes of playing the Game and in accordance with the instructions and rules of the Game. Under no circumstances is the information provided on our Website to be considered as official data.
13.2 We exclude all implied conditions, warranties, representations or other terms which may apply to our Website or any content on it.
13.3 We are not responsible for any damages related to your usage of the Website unless they are caused intentionally or by gross negligence. The aforementioned limitation of liability does not apply to the liability for personal injury to life, body, and health.
13.4 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any content on it, or on any website linked to it.
13.5 We do not exclude or limit in any way our liability to you where it would be unlawful to do so.
13.6 Sometimes we will link to other, third party websites or resources, which we will take reasonable care to select. You acknowledge and agree that by accessing such links and resources, you have chosen to enter the linked website. We are not responsible for the content, availability or practices of such external sites or resources and you access and use them at your own risk.
14.1 We protect our systems against viruses. Even so, virus infections can never be completely ruled out. Also, it is possible that unauthorized third parties may send e-mails using our name without our consent, and that such e-mails may contain viruses, spyware or links to web content which, in turn, may contain viruses or spyware. We have no influence over such occurrences. You agree to check all incoming mail sent or supposedly sent by or in our name for potential viruses. The same applies to mails from other players of the Game.
14.2 You are responsible for configuring your software in order to access our Website. You should use your own virus protection software.
14.3 You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.
15. Personal information
15.1 On the Website we may ask to collect certain personal information from you. For more detail please refer to our Privacy Notice and Cookie Notice which are linked separately on this Website but nonetheless comprise an inseparable part to these Terms.
15.2 You warrant that the personal information which you provide to us on the Website is true, accurate, current and complete in all respects. You should notify us promptly of any changes to your personal information by updating your details whilst logged in to the Website. We reserve the right to suspend or terminate your Account if the information provided is untrue, inaccurate, obsolete, or incomplete until satisfactory proofs of identification are provided.
16. Intellectual Property Rights
16.1 We expressly reserve all rights in and to the domain name http://www.socctrader.co and the SoccTrader trade mark and logo and all other related service marks, trading names or copyright protected works relating to the Game and owned by SoccTrader OOD.
16.2 Other trademarks, products and company names mentioned on the Website solely for identification purposes may be trademarks of their respective owners or licensors and the rights in such marks are expressly reserved to the respective owners or licensors. More specifically, we do not claim or assert any right title or interest in any information, data, signs, logos or other content published on the Website that may be subject to third party’s intellectual property rights. We do not represent any connection or association with or any authorization or endorsement by football clubs, teams, championships, people or companies whose names and other identification signs may appear on the Website.
17. Hyperlinks to our Website
17.1. You may create a hyperlink to our Website from any other website or document without our prior written consent subject to the terms of this section.
17.2. No such hyperlink shall:
• create a frame or any other browser or border environment around the content of our Website;
• imply that we are endorsing your products or services or products or services available through the website where you inserted the hyperlink;
• use any trademark displayed on our Website without our permission or the permission of the trademark owner;
• be inserted on a website that contains content that is illegal, distasteful, offensive, controversial, pornographic or immoral, or subject to our sole discretion, could be considered harmful to our interest or reputation; or
• represent us or our related parties in an erroneous, misleading, defamatory or other offensive way.
17.3. You are solely responsible for the website on which you link to our Website and for any statements, representations or possible interpretations relating to us or our Website.
17.4. You are responsible for the disclosure of these Terms to persons who access our Website through your hyperlink. Any person visiting our Website through your hyperlink shall be bound by these Terms.
17.5. We reserve the right to request at any time, at our own discretion and for any reason, the removal of any link to our Website you have created, from any other website or document. In this case we will send an e-mail notification to the registrant mentioned in the domain registration of your website or to an e-mail address provided on your website. Within three days of receiving a notice from us, you shall remove the link and shall never link to our Website on your website or on another website in the future.
18. Transfer of rights
18.1 You are not entitled to transfer to third parties you rights and / or obligations arising from these Terms, without our prior written consent.
19.1 If any part of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Terms and shall not affect the validity and enforceability of any of the remaining provisions of the Terms.
20.1 No waiver by us shall be construed as a waiver of any prior or following breach of any provision of these Terms.
20.2 No delay, omission or failure by us to exercise any of our rights or remedies hereunder shall be deemed to be a waiver thereof or an acquiescence in the event giving rise to such right or remedy, but every such right or remedy may be exercised from time to time and as often as we may deem it expedient.
21. Applicable Law and Jurisdiction
21.1 These Terms shall be governed by and construed in accordance with the laws of Bulgaria.
21.2 All disputes, arising from these Terms or related to the usage of the Website, including those arising from or concerning its interpretation, invalidity, performance or termination of our contractual relationship, as well as the disputes for filling gaps in the Terms or their adaptation to newly established facts, shall be referred for resolution to the competent court in Sofia, Bulgaria.
22. Contact Us
22.1 If you have any questions about the Website or these Terms, please contact us via the “Contact Us” service available on the Website, or email us at firstname.lastname@example.org